Understand the staff Role field

Step by step

1. 1

   Open a staff member

   Go to Staff → Edit and find Role (optional) under Basic information.

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2. 2

   See the roster choices

   Typical values are Owner, Manager, and Staff. They describe the person on the booking roster — not what they can do after signing in.

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3. 3

   Compare with Users & Access

   Login invites and permissions live under Users & Access. Changing Role on Staff does not grant or remove dashboard login rights.

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4. 4

   If they cannot sign in

   Fix invites and access under Users & Access — start with Invite a team member or Staff can't log in.

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