Privacy policy

1. Data we collect

We collect personal and business information needed to operate TeqBook.

• Account data: name, email, role, and authentication details.
• Salon data: salon profile, staff details, and service setup.
• Booking data: customer names, appointment times, booked services, and notes.
• Technical usage data: device/browser info, logs, and security events.

2. How and why we process data

We process personal data to provide, secure, and improve TeqBook.

Legal basis includes contract performance, legitimate interests, legal obligations, and consent where required.

• Deliver bookings, reminders, and operational workflows.
• Provide customer support and service communication.
• Maintain security, prevent abuse, and investigate incidents.
• Meet legal, accounting, and compliance obligations.

3. Sharing, storage and retention

We only share data with trusted processors required to run the service, under contractual safeguards.

Data is stored in secure systems with access controls, encryption in transit, and role-based permissions. Retention depends on account status, legal obligations, and business need.

4. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, data export, or objection to processing.

Requests can be sent to support@teqbook.com. We may verify identity before fulfilling a request.

5. International transfers and policy updates

If data is transferred outside your country, we apply legal safeguards. We may update this policy to reflect legal, technical, or product changes.