Step by step
Open Calendar
Go to Calendar in the sidebar. Use Day view, Week view, or List — any view that shows the booking.
Click the booking
Click the booking on the grid or list. Booking Details opens as a dialog (not from the Bookings list page).
Read customer and visit details
Customer shows name and phone when available. Details shows date and time, service (with duration), staff, price, Paid/Unpaid when shown, Walk-in or Online booking, and the status chip.
Scan notes, issues, and actions
Notes lists internal notes. Issues may show badges such as Conflict, Unpaid, or No phone. Quick Actions and Actions list what you can do next (status changes, Reschedule, Change employee). Completed bookings can show Book next appointment.