When to use each status
Step by step
Open the booking on Calendar
On Calendar, click the booking to open Booking Details. That is where Confirm, Done, No-show, and Cancel appear together under Quick Actions.
Choose the status action
Use Confirm when the booking is still pending, Done when the visit is finished, No-show when the customer did not arrive, or Cancel when the booking should leave the schedule. On Bookings, you can Confirm, Complete, or Cancel from the row without opening Booking Details.
Confirm when asked
Some changes ask Sure? (for example Cancel or No-show). Choose Yes only when you mean it — cancelled and no-show bookings leave your active day differently than Done.
Check the list filters
On Bookings, use status chips such as Upcoming, Confirmed, Completed, Cancelled, and No-show to verify the booking moved to the right place.