Cancel a booking

Step by step

1. 1

   Cancel from Calendar

   Open the booking on Calendar. Under Quick Actions, choose Cancel, then confirm with Yes when asked Sure?

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2. 2

   Or cancel from Bookings

   Go to Bookings. Use Cancel on the row menu, or Cancel booking from the next-customer sidebar when shown.

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3. 3

   Confirm in Cancel Booking

   On Bookings, the Cancel Booking dialog appears. Optionally fill Cancellation Reason (Optional), then Confirm Cancellation — or Keep Booking to abort.

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4. 4

   Verify status

   Filter Bookings with Cancelled, or reopen the booking, to confirm it no longer sits in your active schedule.