Playbook · Operations
Review the week before it runs you.
A calm weekly loop across bookings, staff load, and customer flow — so next week stays honest.
- 12 min read
- Intermediate
- Operations
- Printable checklist below
Why this matters
Busy weeks feel random until you look at the pattern.
Without a weekly review, you hire late, overbook the wrong days, and miss services that keep running long. Thirty focused minutes beats another chaotic Monday.
Before you start
- Last week’s bookings visible
- Staff roster for the coming week
- One note on what felt broken
- Space to pick a single improvement
The playbook
Step 1
Map the week
See busy vs quiet days without guessing from memory.
Common mistake: Planning next week from vibes alone.
Step 2
Check load
Who was overloaded? Who had capacity? Adjust coverage.
Common mistake: Always filling the same person’s book first.
Step 3
Read the menu
Services that always run over need clearer naming or duration.
Common mistake: Blaming stylists for a fuzzy menu.
Step 4
Follow the customers
No-shows and rebook-ready clients deserve a named follow-up.
Common mistake: Letting silent churn accumulate.
Step 5
Choose one fix
One improvement for the coming week beats a twelve-item wish list.
Common mistake: Changing everything and measuring nothing.
Printable checklist
Use this as a tool — the playbook above is the thinking.
- Review busy vs quiet days and adjust coverage
- Spot services that ran over and where the menu needs clarity
- Follow up on no-shows and clients ready to rebook
- Check who’s overloaded and who has capacity
- Set one improvement for the coming week
Common mistakes
Mistake
Skipping review because “we’re too busy.”
Better
Protect a short weekly slot — busyness is the signal.
Mistake
Only looking at revenue.
Better
Pair volume with staff load and service accuracy.
In TeqBook
Weekly clarity is easier when reports and the calendar pull from the same bookings.
Related playbooks
Need product setup?
Agree the routines here. Configure TeqBook in Help when you’re ready.